We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your email to us at [email protected]. This quick and simple step will help us provide a speedy resolution.
Because products are made to order, we do not accept general returns or sizing-related returns.
Please read below for more details:
All of our products are made to order, especially for you. If you wish to cancel or amend your order, please contact us as soon as possible at [email protected]. You can edit your order at any time before it goes to production.
Once your order has gone to production, you may be eligible for a replacement/resolution, depending on the situation. After you've received your order, you have 30 days to address any quality issues.
For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
Please email us with these details at [email protected]
Because products are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue.
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country's customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.
All products are printed and shipped by our fulfillment partners. Standard shipping times vary by location:
Shipping costs are calculated at checkout based on your location and order size. Express shipping options may be available for an additional fee.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package on the carrier's website.
Please contact us immediately at [email protected] if you believe your package was lost or stolen. We'll work with you to resolve the issue.
Address changes may be possible if the order hasn't gone into production yet. Contact us as soon as possible at [email protected] with your order number and new address.
We use high-quality materials sourced from our fulfillment partners. Specific material information is available on each product page. Common materials include:
Visit our creator signup page and submit an application. Our team reviews all applications and will contact you with next steps if approved.
If you have any questions not covered in this FAQ, please don't hesitate to reach out:
We typically respond to all inquiries within 24 hours during business days.